Liability Disclaimer
This site isn’t perfect. Nor are we, the studio team or Jackie Partridge. There may be inaccuracies, errors, typographical mistakes, and all sorts of messes on this website and in the studio content in general. We reserve the right to change all of it — the whole website. Every word.
Jackie Partridge shall not be held liable for any direct, indirect, incidental, special, or consequential damages caused by this website, squarespace.com, or any third party. If you are not happy with this website, you don’t have to use it.
Children Under Thirteen
Jackie Partridge does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use www.jackiepartridgeart.com only with permission of a parent or guardian.
SECURITY
Payment information is not retained Jackie Partridge and we take precautions to protect your information during this process. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way through a Payment Processing System (Stripe or Paypal, depending on our preference at checkout).
Returns and Exchanges
Digital Products
There are no returns or exchanges due to the digital nature of the product this includes any PDF or Video product like an Ebook, Workbook, Worksheet, Video Training, Course etc.
Physical Products
Only returns can be done on physical product if you receive a product that is damaged. Please contact me jackiepartridgeart@gmail.com and I will coordinate a return or refund on a physical product with a photograph of the damage. If you would like to cancel an order of a physical product you have 24 hours to receive a full refund.
Services
For any service appointments like coaching or training where you are paying for an hour appointment you will be charged for the hour even if you are late.
If you need to reschedule, please give me 24 hours by contacting me jackiepartridgeart@gmail.com. Failure to reschedule can cause a loss of service with no refund.
You must pay in advance in full to book a coaching service with me. If you would like to cancel your coaching service with me. As long as you give me 24 hours before our meeting time - I am happy to give you a full refund!